Privacy Policy

At Palace Trading, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By providing your information, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us through various forms on our website, including the Contact Form and Newsletter Subscription Form. The types of information we collect include:
• First Name
• Last Name
• Company Name (optional)
• Email Address
• Phone Number (optional)
• Contact Message

How We Use Your Information

The information we collect is used for the following purposes:
1. Communication: We will use your email address and contact details to respond to inquiries, suggestions, questions, or feedback provided through the contact form.
2. News and Updates: We may use your email address to send you relevant updates, news, and promotions regarding our products, services, events, and other activities if you subscribe to our newsletter.
3. Customer Support: We may use your information to provide customer support and maintain an ongoing communication channel for assistance, updates, and inquiries.

Data Security

Your personal information will be stored securely in our databases. We take reasonable measures to protect your data from unauthorized access, loss, or misuse. All data is encrypted and will not be shared, sold, or distributed to third parties in any manner.

Data Retention and Deletion

Your personal information will be retained only for as long as necessary to fulfill the purposes outlined above. At any time, you may contact us at [email protected] to request that your information be removed from our systems. Once we receive your request, we will promptly delete your data from our database.

Third-Party Services

We do not share, sell, or trade your personal information with third parties for marketing purposes. Your information may only be shared with trusted service providers who assist us in delivering our services, and only under strict confidentiality agreements.

Your Rights

You have the right to access, correct, and request the deletion of your personal data. If you wish to exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically for any updates.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at:
Email: [email protected]
Phone: (915) 8226603